From 8471fbd9b747c68aa5e333cb277a6a0dc6d9c878 Mon Sep 17 00:00:00 2001 From: Daniel Gultsch Date: Sun, 1 Nov 2015 14:22:01 +0100 Subject: [PATCH] updated FAQ to account for incompatible server --- README.md | 12 ++++++++++++ 1 file changed, 12 insertions(+) diff --git a/README.md b/README.md index 12129a201..443dd0d7e 100644 --- a/README.md +++ b/README.md @@ -134,6 +134,18 @@ which can point to any hostname port combination. If your server doesn’t provi those please contact your admin and have them read [this](http://prosody.im/doc/dns#srv_records) +#### I get 'Incompatible Server' + +As regular user you should be picking a different server. The server you selected +is probably insecure and/or very old. + +If you are a server administrator you should make sure that your server provides +STARTTLS. XMPP over TLS (on a different port) is not sufficient. + +On rare occasions this error message might also be caused by a server not providing +a login (SASL) mechanism that Conversations is able to handle. Conversations supports +SCRAM-SHA1, PLAIN, EXTERNAL (client certs) and DIGEST-MD5. + #### Conversations doesn't work for me. Where can I get help? You can join our conference room on `conversations@conference.siacs.eu`.