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### Reporting Bugs and getting help
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The issue tracker on Github is for bug reports only. It is not a general support forum.
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**A bug is everything you can reproduce. ie *if I do this that happens but something else should happen instead*.**
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Please search the issue tracker (including closed issues). Your bug might be a server bug that has already been addressed.
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Please fill in the template when creating new issues and provide information about your device and your server. The [adb logcat](https://wiki.cyanogenmod.org/w/Doc:_debugging_with_logcat) can be omitted if you can reproduce the bug under every condition. (ie *click button X and the application crashes*) But the adb logcat is required if the bug happens only under certain conditions or involves network problem (Server not found, messages not arriving)
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**If you are seeking help or are unable to reproduce the exact problem please join our MUC at conversations@conference.siacs.eu**
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liberapay: inputmice
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custom: https://paypal.me/ConversationsIM
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#### General information
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* **Version:** 2.5.3
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* **Device:** Xiaomi Mi A1
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* **Android Version:** Android 9 (stock)
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* **Server name:** conversations.im, jabber.at or self hosted
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* **Server software:** ejabberd 16.04 or prosody 0.10 (if known)
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* **Installed server modules:** Stream Managment, CSI, MAM
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* **Conversations source:** PlayStore, PlayStore Beta Channel, F-Droid, self build (latest HEAD)
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#### Steps to reproduce
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1. …
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2. …
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#### Expected result
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What is the expected output?
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#### Actual result
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What do you see instead?
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#### Debug output
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Please post the output of adb logcat. The log should begin with the start of Conversations and include all the
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steps it takes to reproduce the problem.
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````
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adb logcat -s conversations
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````
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