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changed faq section on how to disable foreground service

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Daniel Gultsch 2019-01-09 13:01:13 +01:00
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@ -171,11 +171,18 @@ In most cases this error is caused by ejabberd advertising support for TLSv1.3 b
#### I’m getting this annoying permanent notification
Starting with Conversations 2.3.6 Conversations releases distributed over the Google Play Store will display a permanent notification if you are running it on Android 8 and above. This is a rule that it is essentially enforced by the Google Play Store (you won’t have the problem if you are getting your app from F-Droid).
However you can disable the notification via settings of the operating system. (Not settings in Conversations.). For that you can long press the permanent notification and disable that particular type of notification by moving the slider to the left. This will make the notification disappear but create another notification (this time created by the operating system itself.) that will complain about Conversations (and other apps) using battery. Starting with Android 8.1 you can disable that notification again with the same method described above.
However you can disable the notification via settings of the operating system. (Not settings in Conversations.).o
The battery consumption and the entire behaviour of Conversations will remain the same (as good or as bad as it was before). Why is Google doing this to you? We have no idea.
P.S.: For Android version up to and including 7.1 the foreground notification is still controlled over the expert settings within Conversations as it always has been.
#### Android <= 7.1
The foreground notification is still controlled over the expert settings within Conversations as it always has been.
##### Android 8.x
Long press the permanent notification and disable that particular type of notification by moving the slider to the left. This will make the notification disappear but create another notification (this time created by the operating system itself.) that will complain about Conversations (and other apps) using battery. Starting with Android 8.1 you can disable that notification again with the same method described above.
##### Android 9.0+
Long press the permanent notification and press the info `(i)` button to get into the App info screen. In that screen touch the 'Notification' entry. In the next screen remove the checkbox for the 'Foreground service' entry.
#### How do XEP-0357: Push Notifications work?
You need to be running the Play Store version of Conversations and your server needs to support push notifications.¹ Because *Google Cloud Notifications (GCM)* are tied with an API key to a specific app your server can not initiate the push message directly. Instead your server will send the push notification to the Conversations App server (operated by us) which then acts as a proxy and initiates the push message for you. The push message sent from our App server through GCM doesn’t contain any personal information. It is just an empty message which will wake up your device and tell Conversations to reconnect to your server. The information sent from your server to our App server depends on the configuration of your server but can be limited to your account name. (In any case the Conversations App server won't redirect any information through GCM even if your server sends this information.)