updated FAQ to account for incompatible server

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Daniel Gultsch 2015-11-01 14:22:01 +01:00
parent fb9ba0a734
commit 8471fbd9b7
1 changed files with 12 additions and 0 deletions

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@ -134,6 +134,18 @@ which can point to any hostname port combination. If your server doesnt provi
those please contact your admin and have them read
[this](http://prosody.im/doc/dns#srv_records)
#### I get 'Incompatible Server'
As regular user you should be picking a different server. The server you selected
is probably insecure and/or very old.
If you are a server administrator you should make sure that your server provides
STARTTLS. XMPP over TLS (on a different port) is not sufficient.
On rare occasions this error message might also be caused by a server not providing
a login (SASL) mechanism that Conversations is able to handle. Conversations supports
SCRAM-SHA1, PLAIN, EXTERNAL (client certs) and DIGEST-MD5.
#### Conversations doesn't work for me. Where can I get help?
You can join our conference room on `conversations@conference.siacs.eu`.