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updated FAQ to account for incompatible server

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Daniel Gultsch 2015-11-01 14:22:01 +01:00
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@ -134,6 +134,18 @@ which can point to any hostname port combination. If your server doesn’t provi
those please contact your admin and have them read those please contact your admin and have them read
[this](http://prosody.im/doc/dns#srv_records) [this](http://prosody.im/doc/dns#srv_records)
#### I get 'Incompatible Server'
As regular user you should be picking a different server. The server you selected
is probably insecure and/or very old.
If you are a server administrator you should make sure that your server provides
STARTTLS. XMPP over TLS (on a different port) is not sufficient.
On rare occasions this error message might also be caused by a server not providing
a login (SASL) mechanism that Conversations is able to handle. Conversations supports
SCRAM-SHA1, PLAIN, EXTERNAL (client certs) and DIGEST-MD5.
#### Conversations doesn't work for me. Where can I get help? #### Conversations doesn't work for me. Where can I get help?
You can join our conference room on `conversations@conference.siacs.eu`. You can join our conference room on `conversations@conference.siacs.eu`.